FAQ

Can I exchange the items that I have bought?

Hello, based on our rules and regulation you can only ask for an exchange only within the 3 days when you receieve your items. Exchange has to be proved with invoice or receipt from our company. You can also ask for a refund or exchange of an item that is within the price of the item that you want to exchange. Thank you!
How can I leave a review ?

Hello, we really look forward to your review as it can help us improve! You can leave a review (here) or even tag us in your ootd on instagram! Be sure we will feature you ;)
Why are your items expensive?

Hello, all our items are priced based on the effort we put in to design the item. All the items that we sell are from 2nd hand clothing but we have gone through thorough processes to mend it and customise it to the beautiful items that we sell online. We also put in our personal touch to make the item we sell more personal and special for you!
How do I order?

Hello, to order you can just add the item that you want into the cart and checkout. Once payment is done we will process your item for delivery! :)